Sr QA Engineer

What you will do:

1. Drive day-to-day QA excellence for the Data squad.
2. Design, develop, and execute comprehensive test cases with a focus on manual testing, with opportunities to contribute to automation.
3. Write clear, maintainable test plans, test cases and regression suites for every sprint.
4. Collaborate closely with QA teammates who build the automation frameworks; pair when needed to convert high-value manual cases into Playwright suites.
5. Participate in our Scaled Agile development process.
6. Work confidently across all operating domains of our product.
7. Assist with complex issue investigation, reproduction, and triaging of field bugs.
8. Act as first-line contact for QA-related questions from Customer Experience and Engineering teams.
9. Contribute to release sign-off each three-week sprint; own smoke/regression testing on dev/stage and production spot-checks after deploys.

What we are looking for:

1. 5+ years manual functional, regression & exploratory testing on data-heavy web products.
2. 1-2 years of experience with automation tools and frameworks such as Cypress, Playwright, or relevant tools. Exposure to Appium is a plus.
3. Comfortable reading & editing basic JavaScript or Python to tweak test data or small test scripts.
4. Experience with CI/CD pipelines, particularly Azure DevOps or other CI tools (GitHub Actions, Jenkins).
5. Experience testing RESTful APIs and web services.
6. Hands-on API validation with Postman/Swagger (collections, assertions, auth tokens).
7. Ability to analyze and refine existing test solutions.
8. Solid defect-triage & root-cause skills.
9. Excellent communication skills - able to explain technical concepts clearly.
10. Experience working in Agile/Scrum.

Bonus experience:

1. Experience with MongoDB (or other NoSQL) and SQL queries for data validation.
2. POS / restaurant-tech domain knowledge.
3. Experience with k6/JMeter load tests or cloud-monitoring dashboards.
4. Experience standing up simple pipelines in GitHub Actions or other CI.
5. Exposure to Appium or other mobile/web-driver tools.

The type of team player we need:

1. Proactive mindset with a high degree of ownership and initiative.
2. Dedicated to continuous improvement of testing practices.
3. Inventive, creative, and resourceful problem-solver.
4. Experience bringing high-quality software to production.
5. Comfortable in a fast-paced environment with ambitious expectations.
6. Adaptable mindset with the ability to handle ambiguity.
7. Intellectually curious, forward-thinking, willing to suggest and implement innovative approaches.
8. Collaborative team player who can collaborate with QA peers across squads.