System Engineer - GA

Essential Duties and Responsibilities

•  Responsible for the installation, configuration, maintenance and reliable operation of software, computer
  systems, network servers, and virtualization
• Carry out daily tasks such as troubleshooting, configuration of SaaS environments, restoring environments,
  and refreshing data
• Troubleshoot software application performance by reviewing log files and running diagnostics,
  documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Responsible for effective provisioning, installation/configuration, operation, and maintenance of services
  and system software and related infrastructure/SaaS environments.
• Responsible for sizing, configuring, maintaining, and troubleshooting SaaS environment in Microsoft Azure
• Provide documentation and technical specifications to IT staff for planning and implementing new or
  upgrades of SaaS environments
• Monitor backup operations and implement appropriate processes for data protection, disaster recovery,
  and failover procedures
• Responsible for capacity, SaaS resource planning, and database performance
  Technology Skills
• Data base management system software — MsSQL Server; Postgres
• Data base user interface and query software — PostgreSQL; SQL Management Studio; Dbeaver
• Development environment software — Microsoft PowerShell; CMD; bash
• Network monitoring software — PRTG; Azure Monitoring
• Operating system software — Microsoft Windows Server; linux
• Cloud —Microsoft Azure
   
• Qualifications
  Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a
  closely related field, or equivalent experience required
• Experience in database, network administration, Azure administration, system administration
• System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
• Working knowledge of virtualization, VMWare, or equivalent
• Strong knowledge of systems and Azure networking, software, hardware, and networking protocols
• Experience with scripting and automation tools
• A proven track record of developing and implementing IT strategy and plans
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices,
  including expert knowledge of security, storage, data protection, and disaster recovery protocols