Posted about 6 days

End User Architect

Description: This role is responsible for architecting solutions that enable a secure, efficient, and
effective user computing experience for the organization. This individual will
collaborate closely with the End User Services, Enterprise Architecture, Security, and
Business teams to execute on large-scale projects and solutions designed to ensure
implemented technologies adhere to a unified user experience.

Responsibilities: 

  • End to end ownership of research, evaluation, design, and technical leadership of
    delivery for End User technologies and services such as Endpoint Management
    (Intune, Kandji, Autopilot), Endpoint protection (MFA, SSO, AV, Threat Management,
    Privilege Management, DLP), collaboration tools (M365) and Secure Remote Access
    (VDI) that align with the strategic roadmap.
  • Keeping abreast of the latest developments in end user technologies and
    establishing strategies for evolving deployments along with evangelizing technology
    standards with a preference for leveraging SaaS/PaaS solutions on Microsoft Azure.
  • Collaborating with Enterprise and Infrastructure architects to ensure chosen end
    user technology solutions align with the company standards and positive end user
    experience.
  • Effectively engaging/influencing stakeholders and building relationships to achieve
    broader organizational goals.
  • Providing support for escalated complex incidents and problems from End User
    Services, Engineering and operations teams.

Requirements: 

  • Bachelor’s degree in Information Technology or related discipline; or 10+ years equivalent IT work experience; Master’s degree considered an asset.
  • Proven experience in developing and maintaining technical/solution designs and standards, and architecture frameworks in global enterprises as an Infrastructure or Solutions Architect.
  • MUST: Extensive experience in end user technologies Endpoint Management (Intune, Kandji, Autopilot), Endpoint protection (MFA, SSO, AV, Threat Management, Privilege Management, DLP), collaboration tools (M365), meeting room technologies and Secure Remote Access (Virtual Desktop and Virtual Apps)
  • Experience working in cross-functional teams using Agile methodology, including SCRUM and KANBAN.
  • Citrix/M365/Security/Infrastructure Architect level certification is a strong asset.
  • Highly proficient verbal and written communication skills and ability to promote and deliver technical ideas and solutions with all levels in the organization.